Can I customize emails that s2Member sends?
Customization of Email Messages Sent by s2Member
s2Member makes it easy to build custom email messages that are sent in response to a customer completing checkout. You can customize the subject, body, and even the list of recipients. Replacement Codes are provided for added flexibility. For instance, you can insert the customer's name, email address, transaction/subscription ID, the amount charged, currency code, item number, item description, recurring rate, recurring term/cycle, initial/recurring amounts, coupon code, coupon affiliate ID, and any custom field values. Emails configured with s2Member also support the use of PHP and WordPress Template Tags; making it possible for advanced users to incorporate custom functionality if desirable.
Which Transactional Emails Can I Customize?
- Signup Confirmation Email: sent in response to a customer completing checkout. This covers a wide variety of purchase options. This is the most important email to customize; as it is used by nearly every installation of s2Member.
- Modification Confirmation Email: sent in response to a customer upgrade/downgrade.
- Capability Confirmation Email: sent in response to a customer completing checkout for Custom Capabilities.
- Specific Post/Page Confirmation Email: sent in response to a customer completing checkout for a Specific Post/Page.
Transactional Emails can be customized inside the s2Member Options for each payment gateway. For example, the transactional email templates for PayPal can be found in WordPress Dashboard → s2Member → PayPal Options.
Customization of New User Notifications
s2Member also makes it possible to customize the default New User Notifications that are processed by the WordPress core. There are two of these. One is sent to the user, and another is sent to the site owner. Replacement Codes are provided by s2Member for these email templates too. You can enable or disable this functionality, but the ability to customize these additional emails is a nice touch!
The New User Notification templates can be found in WordPress Dashboard → s2Member → General Options → Email Configuration.