How can I debug my payment gateway integration?

Enable s2Member's Logging Routines

If you're having problems with Payment Buttons or Pro-Forms, the first step is to turn on s2Member's logging routines. This is an easy way to debug s2Member. Please see: Dashboard → s2Member → Log Files (Debug) → Logging Configuration

s2Member's log files will report any problems encountered during payment processing, along with additional data and a dump of all runtime variables. This information can be helpful to developers and/or s2Member support representatives. This step (i.e., turning on s2Member's logging routines) is all that's needed to unveil most issues encountered during payment processing.

Dealing w/ Other Edge Cases

In cases where s2Member's ability to log issues is hindered, or if all you're getting is just a "white screen", you'll need to move your attention to WordPress itself. If there are no issues reported in s2Member's log files and you're still having a problem, the most likely cause is a server misconfiguration, or a plugin that is interfering with s2Member's ability to operate as intended.

Additional Recommendations

• Run the s2Member Server Scanner.
• If that turns up nothing, please see: Testing in a Clean Installation.
• You can also try WP_DEBUG mode. Please see this article at WordPress.org for more information.

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Tagged: Troubleshooting

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Article written by: Jason Caldwell March 16, 2015 Last Modified: March 16, 2015

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