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14
Mar, 2015

Troubleshooting the Pro Updater

Posted by: Categories: Tutorials Tags: Pro Updater, Troubleshooting

Upgrade failed. Connection failed (please try again).

This would indicate that s2Member had an issue connecting to the WebSharks update server. It's possible that your web server is blocking the connection, or that some security software (such as ModSecurity) is blocking the requests.

I recommend contacting your web host and asking them to check the log files to see if any requests to s2member.com are being blocked.

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Tagged: Pro Updater, Troubleshooting
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Article written by: Raam Dev March 14, 2015 Last Modified: March 14, 2015
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