Knowledge Base

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How can I let a customer set the amount they will pay? i.e., can I accept donations?

...If you accept donations, or if you would like the customer to be able to choose an arbitrary amount that they...
July 9, 2015
5

What is the difference between the Membership Options page and the register page?

...In s2Member, the Membership Options Page is a sales page that will list the available membership options that...

Does installing the Pro version change my settings in the free version?

...We've been running S2 Members on our site for almost 5 years now and we are only now going pro. We have a larg...
March 16, 2015
5

How do I specify the Demotion Role upon EOT?

...When a user's account reaches End-of-Term (EOT) and your Membership EOT Behavior settings (see WordPress Das...
by: Raam Dev
April 21, 2015
5

How do I display the EOT Date/Time?

...To display the EOT date/time, we recommend using the shortcode (see [\ Shortcode Documen...

How can I set Per-Level Unique IP Access Restrictions?

...The s2Member Unique IP Access Restrictions apply to all s2Member Levels, however if you need to fine-tune thes...
by: Raam Dev
June 16, 2015
4

How can I remove `!important` from Login/Registration Design?

...How can I remove !important from Login/Registration Design? s2Member applies styles to the Login/Registra...
March 19, 2015
4

Can I force the s2Member shortcode [s2EOT /] to be in sync w/ Stripe?

...This occurs already. There is a bit of a delay at times though. s2Member caches the details that it retrieves...
January 25, 2016
4

Can one PayPal account handle multiple sites / plugins?

...Yes, if you have multiple sites (or multiple plugins) that are all configured to use the same PayPal account t...
by: Raam Dev
tagged: PayPal
June 10, 2015
3

Why am I getting “Input Error: K: Format Of Site Key Was Invalid”?

...Why am I getting an error: "Input Error: K: Format Of Site Key Was Invalid" underneath the Security Code secti...
by: Raam Dev
March 16, 2015
3

How do I uninstall s2Member?

...Uninstalling s2Member is easy. It uninstalls like any other plugin in WordPress. Just "deactivate" s2Member an...
July 19, 2015
3

Can I automatically add users to BuddyPress Groups whenever they complete registration/checkout?

...Yes, but this requires a small bit of custom code. You can use the example below and configure it to automatic...

How do I set the [s2Member-List /] field labels?

...The shortcode (see [Shortcode Documentation](http://s2member.com/kb-article/s2member-list-...
by: Raam Dev
April 1, 2015
3

Why are SSL and non-SSL pages logging-out my members?

...When a logged-in member visits a page on the site that is SSL-secured and then visits a non-SSL page, they are...
by: Raam Dev
March 19, 2015
3

What metadata does s2Member pass to Stripe?

...Metadata Passed by s2Member Pro [Stripe Metadata](https://stripe.com/docs/api metadata) is available for adva...
tagged: Stripe
October 2, 2015
3

What anonymous information does s2Member Pro report to WebSharks, and why?

...s2Member Pro collects and reports basic environment information to WebSharks (our parent company) to help plan...
tagged: Security
July 19, 2015
3

How do I open the Import/Export CSV using OpenOffice?

...When you create an s2Member export using the [Import/Export Tools](http://s2member.com/kb/kb-tag/import-export...
by: Raam Dev
April 2, 2015
3

Can I customize the default WP login page?

...Yes, there are a lot of options that allow you to customize /wp-login.php [snippet slug="feature-custom-l...
March 25, 2015
2

How do I send an email when the membership level is changed?

...With s2Member, you can set up your site so that when a user registers, they must be manually approved before t...

Can I change the s2member-files directory location?

...Can I change the s2member-files directory location? Yes. By default, all protected files must live inside /w...
March 12, 2015
2

How do I control access to an entire category of content?

...To restrict all content in a specific category, you can use the s2Member Category Access Restrictions (see D...

How can I reset the user login count when a user is upgraded?

...If you're using One-Time Offers ( WordPress Dashboard → s2Member → General Options → One-Time-Offers (Upon Lo...
by: Raam Dev
April 23, 2015
2

My Pro Form looks nothing like examples I’ve seen, why?

...If you find that your Pro Form is presenting fields that seem out of place, or if you find that the overall st...
March 12, 2015
2

Can I display a unique User ID?

...Is there a unique ID for each user? If so, how can I display this on-site? Yes. Using an s2Member shortcode y...
tagged: API / Scripting
March 12, 2015
2

How do I force a specific EOT with the Advanced Import/Export Tools?

...If you want to force a specific EOT (End of Term) for multiple users, you can use the [Advanced Import/Export...
by: Raam Dev
March 19, 2015
2