Knowledge Base

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Resolving File Download Problems

...Disable GZIP Compression Momentarily If you're running s2Member with mod_deflate for Apache (common on many...
March 16, 2015
3

Emergency Password Recovery

...[This article at WordPress.org](http://codex.wordpress.org/Resetting_Your_Password) already covers quite a f...
tagged: Troubleshooting
March 16, 2015
3

How do I set the [s2Member-List /] field labels?

...The shortcode (see [Shortcode Documentation](http://s2member.com/kb-article/s2member-list-...
by: Raam Dev
April 1, 2015
3

Why are SSL and non-SSL pages logging-out my members?

...When a logged-in member visits a page on the site that is SSL-secured and then visits a non-SSL page, they are...
by: Raam Dev
March 19, 2015
3

What metadata does s2Member pass to Stripe?

...Metadata Passed by s2Member Pro [Stripe Metadata](https://stripe.com/docs/api metadata) is available for adva...
tagged: Stripe
October 2, 2015
3

What anonymous information does s2Member Pro report to WP Sharks, and why?

...s2Member Pro collects and reports basic environment information to WebSharks (our parent company) to help plan...
tagged: Security
July 19, 2015
3

How do I open the Import/Export CSV using OpenOffice?

...When you create an s2Member export using the [Import/Export Tools](http://s2member.com/kb/kb-tag/import-export...
by: Raam Dev
April 2, 2015
3

Hacking s2Member w/ Hooks/Filters

...If you need to add custom processing routines or modify the behavior of existing processing routines, please u...
March 12, 2015
2

Mod Security (Odd 403, 503, 500 Errors)

...Mysterious 503/403 (Access Denied) Errors? Mod Security for Apache is the Likely Cause We've just taken...
tagged: Troubleshooting
March 16, 2015
2

Can I customize the default WP login page?

...Yes, there are a lot of options that allow you to customize /wp-login.php [snippet slug="feature-custom-l...
March 25, 2015
2

Forms for Modifying User Accounts

...In this article, we will show you how to generate Pro-Forms for modifying user accounts: Billing Modification...

Forms for Level 0 (Free Registration) to Level x Access

...In this article, we will show you how to generate Pro-Forms for Membership-Level Access registration. Pro-Form...
September 2, 2016
2

Specifying a future start date for a recurring subscription (aka Custom EOT)

..._Note: The technique described below works with recurring subscriptions, i.e., subscriptions that utilize a pa...
by: Raam Dev
March 16, 2015
2

Generating Forms and Links for Specific Post/Page Access

...This article introduces Pro-Forms and Links for selling Specific Post/Page Access . Specific Post/Page Ac...
September 2, 2016
2

How do I send an email when the membership level is changed?

...With s2Member, you can set up your site so that when a user registers, they must be manually approved before t...

Google Analytics eCommerce Tracking

...Many site owners (almost every site owner in fact) uses Google® Analytics to track visitors and page views, am...
tagged: API / Tracking
March 16, 2015
2

Testing s2Member Access Control with User Switching

...A common task while setting up and managing an s2Member site is to test your specific membership levels and/or...

Protecting Non-WordPress Content

...If you want to use s2Member to protect content that is being loaded outside of WordPress you can do so by incl...

Generating Forms for Buy Now Capabilities

...This article introduces Pro-Forms for selling Independent Custom Capabilities . These Independent Custom Capa...
September 2, 2016
2

Is it possible to import coupon codes?

...You can add coupons in your WordPress Dashboard one-by-one, or you can import them if you'd like. However, at...
August 21, 2015
2

Can I change the s2member-files directory location?

...Can I change the s2member-files directory location? Yes. By default, all protected files must live inside /w...
March 12, 2015
2

Disabling File Download Confirmations

...See: Dashboard → s2Member → Download Options → Basic Download Restrictions s2Member will automatically de...

How do I control access to an entire category of content?

...To restrict all content in a specific category, you can use the s2Member Category Access Restrictions (see D...

How can I reset the user login count when a user is upgraded?

...If you're using One-Time Offers ( WordPress Dashboard → s2Member → General Options → One-Time-Offers (Upon Lo...
by: Raam Dev
April 23, 2015
2

My Pro Form looks nothing like examples I’ve seen, why?

...If you find that your Pro Form is presenting fields that seem out of place, or if you find that the overall st...
March 12, 2015
2