Getting Help w/ s2Member
All support is provided by volunteers through community interaction, and all of the s2Member Pro source code is open and available for your developer to review. We also work very hard to provide you with lots of KB articles, videos, FAQs, our codex, and links to many other resources throughout our knowledge base. However, we don't offer support beyond this. You can also post in the community forum, where you can interact with others who use the product.
- If you have pre-sale questions, read our FAQs or ask us your questions.
- If you're just starting out, don't miss: installation & automatic update instructions.
- For documentation, articles, troubleshooting & more, search our knowledge base.
- To learn even more by watching others, you can browse our video library.
- To discuss problems/solutions with others, post in the forum.
- If you have other questions, please: contact us!
Popular Knowledge Base Articles
- s2Member Server Scanner is your server compatible?
- Common Troubleshooting Tips please review carefully
- Testing in a Clean Installation is it really a bug?
- Mod Security (Odd 403, 503, 500 Errors)
- Troubleshooting Email Delivery Problems
- Simple Shortcode Conditionals
- s2Member Pro-Forms
- Pro Login Widget
Common Pre-Sale Questions
- How will I benefit from Pro-Forms?
- How do WordPress Roles/Capabilities work?
- Are there any recurring fees associated w/ s2Member Pro?
- Is there a ONE-step registration/checkout?
- How many membership levels can I have?
- Will s2Member Pro slow down my site?
- Do I get access to the source code? For pro also?
- Does installing the pro version change my settings?
Best Video Instruction
- Building a Membership Site (Excellent Series)
- Troubleshooting Advice (Excellent Series)